Shipping Policy — INVENZA
Last updated: 8 January 2026
At INVENZA, we are committed to delivering your order efficiently, securely, and transparently. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–2 business days, excluding weekends and public holidays.
During periods of high order volume, processing may take slightly longer. If this occurs, customers will be notified by email.
2. Shipping Destinations
We currently ship to:
- United Kingdom
- Selected international destinations
If your location is unavailable at checkout, please contact us before placing your order.
3. Shipping Methods & Estimated Delivery Times
United Kingdom
| Service | Fee | Estimated Delivery Time | Carrier |
|---|---|---|---|
| Standard Shipping | £0.00 | 2–3 business days | Royal Mail / DPD / Evri |
4. Shipping Costs
Shipping costs are calculated at checkout based on your delivery location, order weight, and chosen shipping method.
For international orders, any applicable customs duties, taxes, or import fees are the responsibility of the customer.
5. Shipment Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number and carrier details.
6. Delays & Delivery Issues
INVENZA is not responsible for delivery delays caused by:
- Courier service disruptions
- Customs processing delays
- Severe weather or natural events
- Incorrect or incomplete delivery information provided by the customer
If your package is lost or significantly delayed, please contact us immediately so we can assist.
7. Incorrect Address & Failed Deliveries
Customers are responsible for providing accurate shipping information at checkout.
Orders returned due to incorrect or incomplete addresses may require additional shipping fees to resend.
8. Contact Information
INVENZA
21 Shervage Court
Bridgwater, Somerset TA6 4LR
United Kingdom
Email: [email protected]
Phone: +44 (0) 7792 117419