Privacy Policy — INVENZA
Effective Date: 28 December 2025
Website: https://invenza.co.uk
INVENZA is committed to protecting your privacy and ensuring your personal data is handled responsibly and lawfully in accordance with UK GDPR, EU GDPR, and the ePrivacy Directive.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.
1. Who We Are
This website is operated by:
INVENZA
21 Shervage Court
Bridgwater, Somerset TA6 4LR
United Kingdom
Email: [email protected]
Website: https://invenza.co.uk
2. Information We Collect
When you interact with our website, we may collect the following information.
Personal Information
When placing an order or contacting us, we may collect:
• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Order details
• Payment method information (processed securely by third-party providers)
Payment card information is not stored on our servers.
Automatically Collected Information
When you browse our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• Website interaction data
This information helps us improve website functionality and security.
3. Comments
When visitors leave comments on the website we collect:
• Information entered in the comment form
• The visitor’s IP address
• Browser user agent string
This helps with spam detection.
An anonymised hash of your email address may be sent to the Gravatar service to check if you are using it.
Gravatar’s privacy policy is available at:
https://automattic.com/privacy/
Once approved, your comment may become publicly visible.
4. Media
If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS).
Visitors may be able to download and extract this data from images displayed on the website.
5. Cookies
Our website uses cookies to support functionality and improve user experience.
Cookies may be used to:
• Remember items in your shopping cart
• Save login preferences
• Store display settings
• Enable checkout functionality
• Analyse website performance and visitor behaviour
Examples include:
Comment Cookies
Save your name, email and website for convenience (1 year).
Login Cookies
Temporary login cookies (2 days) or “Remember Me” cookies (2 weeks).
Preference Cookies
Store display or interface settings (1 year).
You can control or disable cookies through your browser settings, although some website features may not function properly without them.
6. Third-Party Services
To operate our store, we may share necessary information with trusted third-party services including:
• Payment processors (such as PayPal, Stripe, Apple Pay or Google Pay)
• Shipping and fulfilment providers
• Website hosting providers
• Analytics services such as Google Analytics
These providers only receive the data necessary to perform their services.
We do not sell or trade personal data.
7. How Long We Retain Your Data
We retain personal information only as long as necessary for legitimate business or legal purposes.
Examples include:
• Order information retained for accounting and tax obligations
• Comments and metadata retained for moderation
• Customer accounts stored until deleted by the user
Registered users can view, edit, or delete their personal information within their account settings.
Website administrators may also access this data to provide support.
8. Your Data Protection Rights
If you are located in the UK or European Economic Area, you have rights under data protection law including:
• The right to access your personal data
• The right to correct inaccurate information
• The right to request deletion of your data
• The right to restrict or object to data processing
• The right to request data portability
To exercise these rights, contact:
9. Data Security
We implement appropriate technical and organisational security measures to protect personal data.
These measures include:
• Secure SSL encryption
• Restricted access to sensitive data
• Secure payment processing systems
However, no internet transmission or storage system can be guaranteed completely secure.
10. Policy Updates
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be published on this page with the revised effective date.
11. Contact Information
If you have any questions regarding privacy or data protection, please contact:
INVENZA
Email: [email protected]
Address: 21 Shervage Court, Bridgwater, Somerset TA6 4LR, United Kingdom
Website: https://invenza.co.uk