Privacy Policy
Effective Date: 28 December 2025
At INVENZA, your privacy is a priority. This policy outlines how we collect, use, and protect your data in compliance with UK GDPR, EU GDPR, and the ePrivacy Directive.
1. Who We Are
INVENZA
21 Shervage Court, Bridgwater, Somerset TA6 4LR, United Kingdom
Email: [email protected]
2. Data We Collect
We collect information to process orders and improve your experience.
- Personal Information: Name, billing/shipping addresses, email, phone number, and order history.
- Automatically Collected Data: IP addresses, browser types, device info, and navigation patterns via cookies.
Note: We do not store payment card information on our servers; all payments are processed by secure, PCI-compliant third-party providers.
3. Comments & Media
When you leave comments, we collect the data shown in the form, your IP address, and browser user agent string for spam detection. An anonymised hash of your email may be sent to Gravatar. Please avoid uploading images with embedded location data (EXIF GPS).
4. Cookies
Our site uses cookies to remember your shopping cart, login state, and preferences. You may disable cookies in your browser settings, though this may impact your ability to complete a checkout.
5. Third-Party Sharing
We only share data with trusted partners essential to our operations (payment processors, shipping providers, and analytics services). We never sell or trade your personal data.
6. Your Data Rights
If you are in the UK or EEA, you have the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, email us at [email protected].
7. Security & Retention
We retain data only as long as necessary for tax, accounting, or legal requirements. We utilize industry-standard SSL encryption and restricted access controls to keep your information secure.